Returns & Refunds Policy

Last updated: 21 June 2026

At iZMi, we strive to provide thoughtful, high-quality resources, programs and experiences for personal growth and development. Please read this Refund Policy carefully before making a purchase.

Digital Products

Digital products include, but are not limited to:

• E-books

• Journals and worksheets

• Audio resources and meditations

• Downloadable toolkits

• Digital guides and educational materials

Due to the nature of digital products, purchases are generally non-refundable once access has been granted, the product has been downloaded, or delivery has been completed.

Please review product descriptions carefully before making a purchase.

Online Programs and Courses

Refund eligibility for online programs, workshops or courses, if applicable, will be clearly stated on the individual product page at the time of purchase.

Unless otherwise specified, purchases of digital programs are non-refundable once access has been provided.

Coaching Sessions and Consultations

Coaching, mentoring or consultation sessions may be rescheduled with reasonable prior notice.

Missed appointments, no-shows or late cancellations may not be eligible for a refund.

Specific cancellation and rescheduling terms may be communicated at the time of booking.

Workshops, Retreats and Facilitated Experiences

Workshops, retreats, group programs and facilitated experiences may have separate cancellation and refund terms depending on the nature of the event, venue commitments and administrative costs.

Any event-specific refund policies will be communicated during registration and will supersede this general policy where applicable.

Refund Processing:

Approved refunds will be processed through the original payment method used for the purchase. Processing times may vary depending on the payment provider and financial institution involved.

Technical Issues

If you experience difficulty accessing a purchased product due to a technical issue on our side, please contact us. We will make reasonable efforts to resolve the issue promptly or provide an appropriate alternative solution.

Unauthorized Transactions

If you believe a purchase was made fraudulently or without your authorization, please contact us immediately so that the matter may be reviewed.

Exceptions

Refund requests may be considered on a case-by-case basis where required by applicable law or under exceptional circumstances at the sole discretion of iZMi.

Nothing in this policy limits any rights that may be available to consumers under applicable law.

Contact Us

If you have any questions regarding this Refund Policy, please contact:

iZMi

Email: itsus@izmi.in

Phone: +91 88263 50707

Website: www.izmi.in